Become a Metro Secret Shopper
At Metro, we’re dedicated to continually improving our business. We sincerely value the opinions of our customers. To assure that we know what you think of us, we’d appreciate your participation in our Secret Shopper Program.
When you participate in the Secret Shopper Program (by simply completing the Evaluation Form below), we’ll send you a Metro Gift Card so your next wash is FREE.
Familiarize yourself with the questions on the Form (we want you to know what you should be looking for).
Go to Metro Car Wash and get a car wash.
Don’t tell anyone you are a Secret Shopper. It’s a secret, after all.
Keep your receipt. You’ll need the transaction number. CLICK HERE to see where the transaction number can be found. YOU MUST PAY FOR THE CAR WASH, (Secret Shopper evaluations are not allowed on free or promotional washes).
Fill out the Evaluation Form within 5 days of the date on your receipt (we want your experience to be fresh).
We’ll send you a Gift Certificate Voucher to your email.
PLEASE NOTE: Your email will not be given out to anyone; it is used only to deliver your Gift Certificate in an expeditious manner. Additionally, you may only participate in the Secret Shopper Program 4 times per year. Gift Certificate Vouchers will not be sent on zero dollar transactions, surveys completed more than 5 days after the Service Date on the ticket, or for emails that have been used more than 4 times in a calendar year. We hope you understand; we love getting your feedback, but we don’t want to go broke hearing it.