Q
What is a Re-Wash Warranty?
ARe-Wash Warranties are included with our Full-Service Washes (4 days) and  our Signature Service and Details (7 days).  Metro’s Re-Washes are hassle free.  Save your receipt, come back for any reason, and we’ll re-do the service (inside and out).
Q
Are there size restrictions for what can go through the wash?
AYes. The clearance height is 89″. The maximum tire width is 11″ at the Oracle location; 12″ at the Speedway location.
Q
Are the FREE Vacuums really FREE?
AYes.  Both of our locations offer FREE self-serve vacuums to our customers.  They are most often used by Express customers who only get the outside washed and want to take care of the interior themselves.
Q
Do you offer Senior Discounts, Student Discounts, or Military Discounts?
AYup.  Yup.  And Yup.  With valid ID you are entitled to  10% Off full-priced services.
Q
How long do your services take?
AA good question without a good answer.  An Express Car Wash (exterior only) should take about 5 minutes.  A Full Service Car Wash or Signature Service should take about 15-20 minutes.  Details can take between 1 – 2 hours.  Time estimates are based on the time of service (when you get out of your car, not how long you may have to wait in line on a busy day).
Q
Do I need an appointment for a Detail?
AYou don’t need one.  But you can certainly make one.  Detail Reservations can be made a day in advance online here.
Q
What do you do to my car in a Detail Service?
AClick Detail Procedures to learn more about our procedures.
Q
Does Metro Car Wash offer Rain Checks?
AYou bet we do.  We actually offer a Re-Wash Warranty (it doesn’t have to rain; come back for any reason).  All Full-Services Washes come with a 48 Hour Re-Wash Warranty; Details and our Signature Service come with a 7 Day Re-Wash Warranty.  We just ask that it be the same vehicle, that you have your original receipt, and that it be within the time frames noted above.
Q
Do you recycle?
AYes.  Look for the Recycle Bins near the vacuums at both locations.

Have another question? Please ask!

Simply give us a call at (800) 844-0130 or submit via our Contact Form.